Terms and Conditions
REGISTRATION
Clients must agree to sign the coaching agreement contract before sessions and payment can be valid. Please understand that this agreement is legally binding, and is there to protect both the client and the coach as well.
SESSIONS
Hannah Lunow reserves the right to change pricing, and services at any time without prior notice. When changes will take place when your current sessions are completed.
PAYMENT
Full payment of 2 sessions is required before proceeding to coaching calls. You will have the option of purchasing 2 more sessions after the previous sessions have been completed.
Purchases are non-refundable.
Transfer fees are will be handled on the client’s side.
CANCELLATION AND RESCHEDULING POLICY
Any cancellations or rescheduling must occur 48H before our online coaching call, and 24H before any in person meetings.
Any rescheduling will be at set times provided by Coach Hannah Lunow vai scheduling app.
Any session rescheduled without fulfillment past 3 months will be considered a non-refundable cancellation.
For cancellation communicated to coach Hannah Lunow, she reserves the right to provide a full refund or offer an alternative event to the registered clients on exceptional grounds and on a case by case basis only.
Coach Hannah Lunow reserves the right to cancel any sessions and provide a full refund or offer an alternative event to the registered clients. Coach Hannah Lunow accepts no responsibility for costs incurred in the event of cancellation of sessions, rescheduling or delays.
TERMS OF USE
You have no right to modify, edit, copy, reproduce, create derivative works of, alter, enhance or in any way exploit any of this content in any manner. It also may not be sold or redistributed without the express written consent of the company.
If you’d like to share (or link to) my content, please be sure to give credit where credit is due. If you share our content, include my name Hannah Lunow (or instagram handle @hannah.lunow). If you share an excerpt, include our full company name and a link back to the original page or post.
ACCOUNTABILITY AND RESPONSIBILITIES
You are responsible for achieving your own results. Your 100% participation and commitment to the coaching and mentoring process is required. I am 100% committed to supporting you in achieving your goals.
CONDUCT
Polite, and respectful conduct will be used throughout any interactions with Coach Hannah Lunow.
Any abusive or harmful language or actions will not be tolerated, and Coach Hannah Lunow reserves the right to terminate the contract immediately without the option for refunding.
You agree to behave respectfully toward your peers and coach.
Hannah Lunow reserves the right to terminate the contract immediately if he or she is compromising the learning of the group, or if he or she presents inappropriate, unethical, or disruptive behavior. No refund will be provided.
CONFIDENTIALITY AND PRIVACY POLICY
The type of data Coach Hannah Lunow collects from you may include: name, address, telephone number, and email address. Optional information such as photograph, demographic information, date of Birth or your gender may also be collected. By accepting these terms and conditions, you agree to the purpose of Hannah Lunow collecting your personal information:
- To help develop new services or improve our existing services
- To send emails about special offers, new services or other information you may be interested in
- To personalize your sessions in order to better fit your interests, such as offering you relevant, individually tailored content and experiences.
Recording of sessions are for educational purposes only and are confidential between Hannah Lunow and the client, unless specifically agreed upon, e.g. testimonials, live group sessions etc.
CHANGES TO THE TERMS & CONDITIONS
Hannah Lunow reserves the right to alter the terms and conditions and prices at any time and without prior notice. Any changes to the terms and conditions will be updated on the website